Building the Future of the Student Journey with Effective AI and UI/UX Combined

iSchoolConnect and Western Governors University (WGU) have joined forces in building the next generation of personalized, self-service driven technology for WGU students. Learn about how these organizations use AI to make meaningful shifts to their student experience while preserving the fundamental human touch. The key point delivered in this session is—not everything needs to be AI. We believe in the focus being on personalization, rather than the technology behind the personalization. And sometimes that might just mean a person getting on the phone, rather than chatGPT sending a canned text message!

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