Adam Shiflett

Adam Shiflett is a student-experience executive dedicated to designing scalable, personalized journeys that help learners persist, graduate, and thrive. As Vice President of Student Experience at Western Governors University, Adam leads cross-functional teams focused on the full student lifecycle—from onboarding through graduation—aligning technology, data, advising, and support services around one goal: removing friction so students can succeed. Adam specializes in building unified student experience models that integrate academic engagement, retention strategy, and learner-centered operations. By leveraging analytics, digital innovation, and human-centered design, he helps translate institutional mission into measurable student outcomes.