
With over 20 years of experience in collaboration technology, Felipe Henao brings deep industry expertise to his role at Zoom. Since joining the company, he has been at the forefront of transforming how organizations leverage AI to create smarter, more intuitive workspaces. Felipe’s mission is to revolutionize the traditional collaboration industry by shifting from hardware-centric solutions to AI-powered software and cloud infrastructure. He works with organizations to explore the full potential of AI modalities, making physical spaces not just connected, but truly intelligent.His vision centers on creating environments that understand human intent without requiring complex interfaces—ultimately elevating user experience and satisfaction. By championing this evolution from hardware dependency to intelligent, cloud-based solutions, Felipe is helping shape the future of how people interact with technology in physical spaces.