Franck Ardourel

Franck is a Fractional CMO, Chief AI Strategist, and Adjunct Professor with over 30 years of global experience at the intersection of digital marketing and transformation, customer experience, learning science, and artificial intelligence. His work bridges academia and industry—helping organizations design intelligent systems that transform customer engagement, accelerategrowth, and enhance strategic decision-making. As a Professor of Marketing, Customer Experience, and AI, he designs and teaches programs that integrate academic rigor with real-world AI applications, empowering professionals to apply Generative AI, automation, and analytics to turn business challenges into opportunities and lead digital transformation. As a seasoned executive and AI Tech Advisor, he’s led digital, MarTech, and AdTech transformations driving revenue growth across startups (e.g., Udacity, EduZ) and Fortune 500 enterprises (e.g., Intuit, United Airlines). His approach fuses AI-powered automation, predictive analytics, and customer-centric strategy to deliver measurable business results.