Jayney Howson

Chief Learning Officer

ServiceNow

Jayney Howson is the Chief Learning Officer at ServiceNow where she is redefining learning and leading the global reskilling movement with ServiceNow University – a personalised, AI-powered experience reaching millions of learners and accelerating ServiceNow's growth as the AI platform for business transformation. With two decades of diverse experience spanning sales, marketing, talent development, and enablement, Jayney discovered her true calling in unlocking potential and opportunities through the power of learning. Based in London, she's often on the move speaking at conferences, connecting with customers, and collaborating with ServiceNow teams across the world. Jayney believes the best growth happens outside your comfort zone, so she spends a lot of time there too!