Shared AI at Scale: Developed by Universities for Universities

Higher-education leaders are navigating an increasingly noisy AI marketplace. They are seeking affordability, institutional autonomy, and demonstrated results across both enterprise operations and learning environments. In this fast-paced 20-minute session, UC San Diego shares how TritonAI—the evolution of its award-winning TritonGPT platform—is becoming a full AI services hub built by universities, for universities.

UC San Diego will walk through how TritonGPT grew from a single chatbot to a platform serving 73,000+ users at zero per-query cost, and where it's headed next. TritonAI extends the platform into an AI Tools Hub with an Agent Builder for low-code automation, shared enterprise connectors via the MCP Server Hub, a reusable Agent Skills Library, Developer APIs, and a pre-packaged tools pipeline bringing transcription, captioning, OCR, and campus-specific services into everyday operations.

The session will demonstrate purpose-built AI services already in production, from contract review that cut legal processing from hours to minutes, to AI-powered campus search, public-facing chatbot widgets, and instructional AI tools for faculty and students. Attendees will also hear about UC San Diego's pioneering work in agentic AI—multi-agent systems that plan, coordinate, and execute with human oversight.

Operating as a turnkey SaaS platform, TritonAI already powers AI across several institutions. It leverages shared infrastructure, championing the philosophy that universities shouldn't have to navigate the AI landscape alone.

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