Operationalizing UX Research for Student Persistence & Success

How do we turn user experience (UX) insights into real, game-changing strategies that drive student success? Join Amanda Gulley, Chief of Product and User Experience, and Casey Evans, Chief Operating Officer at EdPlus at ASU, for a dynamic, fast-paced session that breaks down how UX research can fuel higher persistence, better engagement, and a seamless student experience.
‍

We’ll explore:
The student journey—through their eyes: What friction points hold them back, and how can we eliminate them?
Turning research into action: How do we move from UX data to institutional change?
Collaboration across teams: How faculty, designers, tech teams, and student services can work together to boost success rates.
What actually works: Real-world examples from ASU’s innovative approach to UX-driven student support.

This isn’t just theory—it’s a behind-the-scenes look at how UX research can transform higher education. Expect insights, strategies, and actionable takeaways that you can apply to your own work immediately.
‍

If you're ready to rethink student success through the lens of user experience, this is the session for you. Let’s make data work for students—see you there!