The Inside Story: Building AI capability inside a leading consulting firm

BCG's upskilling division works with organizations worldwide to build AI capabilities - but how did we apply that expertise to ourselves? With a global team of 15 Learning Designers and Client Program managers responsible for designing cutting-edge AI curriculum, we recognized that credibility starts from within. We developed GenAI in Practice, a six-week, multimodal upskilling program built exclusively for our own team, culminating in a capstone experience where participants reimagined end-to-end workflows using AI. In this session, we share candid lessons on upskilling working professionals, measuring ROI, securing internal buy-in, and staying current as tools and technologies rapidly evolve.